Shipping policy
Shipping Policy — Zelrobe
We aim to get your order to you as quickly and safely as possible, anywhere in Pakistan.
Shipping Coverage
We ship nationwide across Pakistan, including all major cities and remote areas, via our courier partners.
Payment Method
We currently offer Cash on Delivery (COD) and Bank Transfer for all orders.
Delivery Time
- Karachi: 1–3 working days
- Other Cities (Pakistan-wide): 3–5 working days
Delivery times may vary slightly during sales, holidays, or due to courier delays beyond our control.
Shipping Charges
Shipping is currently FREE on all orders across Pakistan. 🎉
(This is a limited-time offer and may change in the future. Any updates will be reflected at checkout.)
Order Processing
- Orders are processed within 1–2 working days after confirmation.
- For Bank Transfer orders, processing begins after payment confirmation (screenshot sent via WhatsApp).
- For Cash on Delivery orders, processing begins immediately after the order is placed.
Failed Delivery / Customer Not Available
If our courier is unable to deliver your order due to an incorrect address or unavailability, we will contact you via WhatsApp/phone to reschedule the delivery.
Questions?
For any shipping-related questions, contact us:
- WhatsApp: 0310-2372018
- Email: infozelrobe@gmail.com